Total Visibility.
Total Control.
Monitor conversation volume, agent performance, response times, and bot vs human activity — all updating in real time. No exports, no spreadsheets, no lag. Everything your team needs to stay ahead.
Everything built in.
Nothing bolted on.
Conversation Volume Trends
Track incoming and outgoing message counts over any time range. Spot spikes, seasonal patterns, and campaign-driven surges before they overwhelm your team.
Response Time Metrics
Average first response time by agent, by day, and by conversation type. Know exactly where delays are happening.
Agent Performance
Open, resolved, and pending conversation counts per agent. Compare team members and surface who needs support.
Bot vs. Human Activity
See exactly what percentage of your conversations are handled by automation vs your team — and how that ratio changes over time.
Resolution Rate Tracking
Monitor how many conversations reach a resolved state and how long they take. Track improvement week over week.
Activity Heatmap
Discover when your customers are most active. Optimise agent schedules and bot escalation rules around real demand.
Up and running in three steps.
Connect your WhatsApp number
Add your WhatsApp Business account to Nexvox. Each workspace gets its own tenant-bound webhook endpoint — no shared infrastructure.
Connect your automation tools
Register callback endpoints for n8n, Make, Zapier, or custom systems. Copy the generated curl template and you're live.
Your team takes over
All metrics update in real time as conversations flow through Nexvox. No batch jobs, no export delays — your dashboard reflects the live state of your operation.
Teams that rely on this feature
Common questions
Ready to put Analytics Dashboard
to work for your team?
Join teams already using Nexvox to manage their WhatsApp operations at scale. Start free — no credit card required.
Free plan available. No credit card required.