Keep your systems talking. Automatically.

Operational Alerts.
Human-Grade Responses.

Nexvox is the WhatsApp gateway for your operations stack — receive alerts from any system, route them to the right team, and respond with full context. No polling. No delays.

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The Problem

What's getting in the way?

These are the friction points that hold operations teams back. Nexvox is built to solve each one.

Critical alerts going unnoticed.

Email and Slack alerts get buried. WhatsApp messages don't. But you have no structured way to route operational alerts through WhatsApp.

Manual, error-prone escalations.

When a system event needs a human response, there's no structured escalation path. Things slip through. Incidents grow.

No audit trail on responses.

Who responded to that alert? What did they say? Without a proper inbox, operational WhatsApp use is invisible and unauditable.

How Nexvox helps

Everything you need.
Nothing you don't.

Webhook Ingest

Register any system — monitoring tools, CI pipelines, ERPs, payment platforms — as a callback source. Alerts land directly in Nexvox.

Smart Alert Routing

Route alerts to the right team or agent based on tags, keywords, or the source system. Critical events never go to the wrong person.

Full Audit Log

Every message in. Every message out. Full timestamp and agent attribution — always. Required for compliance and post-mortems.

Real-Time Delivery

No polling. Alerts are delivered instantly via WhatsApp Cloud API push — your team knows the moment something needs attention.

Auto-Response Rules

Configure automated replies for known event types. Escalate to humans only when the situation requires it.

Ops Dashboard

Monitor incoming event volume, response time, and escalation rates across all connected systems in real time.

How It Works

Up and running in three steps.

  1. Connect your WhatsApp number

    Add your WhatsApp Business account to Nexvox. Each workspace gets its own tenant-bound webhook endpoint — no shared infrastructure.

  2. Connect your automation tools

    Register callback endpoints for n8n, Make, Zapier, or custom systems. Copy the generated curl template and you're live.

  3. Your team takes over

    Agents manage operations conversations from the unified inbox. Bot handles the routine. Humans handle the rest.

FAQ

Common questions

Operations

Ready to transform your
operations team?

Join teams already using Nexvox to manage their WhatsApp operations at scale. Start free — no credit card required.

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