From day one to day done.
Nexvox give you the platform. Professional Services give you the outcome. Our team handles setup, automation, training, and ongoing optimisation — so you never have to figure it out alone.
Faster time-to-value. Fewer false starts.
Our structured onboarding gets your team fully operational without the weeks of trial and error.
We document your workflows, escalation rules, and playbooks so the platform runs even when team members change.
Every engagement closes with clear metrics — response time, resolution rate, automation coverage — so you can see the impact.
Six service lines. One team.
Pick exactly what you need — or talk to us and we'll scope a package.
We handle everything from WhatsApp Business API verification to workspace configuration — so your team is fully operational from day one.
- WhatsApp Business API account verification & approval
- Workspace configuration: agents, tags, routing rules
- Contact import & number porting guidance
- Live handover session with your team lead
We design and deploy automation workflows that connect Nexvox to the tools you already use — CRMs, ERPs, and your own backends.
- n8n / Make / Zapier workflow design & deployment
- CRM webhook wiring (HubSpot, Salesforce, Zoho, Pipedrive)
- ERP & custom backend integration development
- Bot flow design using your chosen automation platform
Moving from Wati, Respond.io, or Twilio? We manage the full migration — contacts, history, templates, and number porting.
- Full contact history export & import
- Message template migration & re-approval
- Number porting guidance end-to-end
- Sandbox account for team practice before go-live
Live training sessions, recorded playbooks, and escalation scripts — everything your agents and supervisors need to hit the ground running.
- Live agent & supervisor training sessions (remote or on-site)
- Conversation playbook development (templates, escalation trees)
- Admin training: routing, analytics, reporting
- Optional train-the-trainer programme
A senior Nexvox consultant works with your team to map the right conversation strategy, channel architecture, and compliance posture for your industry.
- WhatsApp channel strategy for your industry
- Conversation UX & flow design
- GDPR / compliance documentation & audit
- Industry-specific workflow design (healthcare, e-commerce, finance)
An ongoing retainer where the Nexvox team manages your automations, reviews your analytics, and continuously optimises performance each month.
- Monthly analytics review & optimisation report
- Ongoing automation management & updates
- Priority support with a dedicated account manager
- Quarterly strategy review & roadmap session
Three engagement models.
Choose the model that fits your timeline and budget. Mix and match across service lines.
Defined deliverables, agreed timeline, flat fee. Best for onboarding, migrations, and integration builds.
Book one or more training days — remote or on-site. Each day is fully tailored to your team size and role.
Continuous expert support on a monthly basis. Ideal for teams that want ongoing optimisation and a dedicated point of contact.
Common questions
No — Nexvox is designed to be self-serve. Professional services are for teams that want to move faster, connect Nexvox to complex existing systems, or need hands-on training for large groups.
Not sure what you need?
Tell us about your team size, current setup, and where you want to be in 90 days. We'll recommend the right combination of services.
No sales pressure. We'll answer honestly.