All Features

Everything your team needs.
Nothing you don't.

Six purpose-built features that give your WhatsApp team full control — from the first message to the final resolution.

Channels
Every conversation. One inbox.

Our most mature channel — full Cloud API support, template messages, reply-window enforcement, and everything your team already relies on. WhatsApp is where Nexvox is deepest.

Instagram DMsFacebook MessengerWebsite Chat
Explore Channels
Unified Inbox
One inbox. Every conversation.

Every agent sees every conversation the moment it arrives. No separate inboxes, no forwarding, no missed messages. One workspace, full team visibility — always.

Smart FilteringAgent AssignmentReal-Time Updates
Explore Unified Inbox
Bot ↔ Human Handoff
Automate the routine. Escalate the rest.

Switch any conversation between bot and human mode instantly. Agents take control the moment they click — no delay, no reconfiguration, no context switch.

Full Context PreservedBot Re-EngagementReal-Time Status Indicator
Explore Bot ↔ Human Handoff
Multi-Agent Chat
Your whole team, one inbox.

Dozens of agents can work from the same inbox at the same time without conflicts. Nexvox handles all the coordination — your team just focuses on customers.

Collision PreventionLive Presence IndicatorsSmart Assignment System
Explore Multi-Agent Chat
Open Webhook Layer
Connect anything. No lock-in.

Register as many webhook endpoints as you need — for different tools, different workflows, or different teams. No limits, no tiered access, no marketplace gatekeeping.

Real-Time Event DeliveryReady-to-Use Curl TemplatesSecure Signed Payloads
Explore Open Webhook Layer
Analytics Dashboard
See everything, in real time.

Track incoming and outgoing message counts over any time range. Spot spikes, seasonal patterns, and campaign-driven surges before they overwhelm your team.

Response Time MetricsAgent PerformanceBot vs. Human Activity
Explore Analytics Dashboard
Reply Window Enforcement
Never send a message that fails.

Nexvox tracks the 24-hour (or 72-hour ad CTA) reply window for every active conversation individually. The countdown resets each time the customer sends a message.

Automatic Message BlockingTemplate Prompts on Expiry72-Hour Ad CTA Detection
Explore Reply Window Enforcement
All-in-one

Every feature is live on day one.

No feature tiers, no add-on marketplace, no per-seat pricing. Every Nexvox plan includes the full feature set — your team is up and running from the moment you connect.

View pricing →