Your Team's WhatsApp —
Finally Under Control
Nexvox is a unified inbox for WhatsApp, Instagram DMs, Facebook Messenger, and website chat — multi-agent chat, bot-to-human handoff, and full team visibility, all in one workspace. WhatsApp is where we're deepest; it's also where you can start.
The way most teams use
WhatsApp is broken.
A single device, a single operator. When they're busy, customers wait. When they're gone, conversations disappear.
Your automation handles some messages, your team handles others — but nobody knows where one ends and the other begins.
As your business grows, the single-operator model breaks down. There's no handoff, no history, no audit trail.
One platform. Your whole
customer conversation operation.
Nexvox connects WhatsApp, Instagram, Messenger, and your website chat into one shared, structured workspace — with real-time updates, intelligent routing, and an open webhook layer for any automation tool you already use.
Everything your team needs.
Nothing you don't.
Channels
WhatsApp, Instagram DMs, Facebook Messenger, and website chat — all flowing into the same unified inbox.
Learn moreUnified Inbox
All conversations in one shared workspace. Filter by status, search by contact, assign to agents.
Learn moreBot ↔ Human Handoff
Toggle conversations between bot and human handling with a single click. Full context preserved.
Learn moreMulti-Agent Chat
Multiple agents work from the same inbox simultaneously. No duplicated replies, no missed messages.
Learn moreOpen Webhook Layer
Register callback endpoints for n8n, Make, Zapier, or any custom system. No locked-in integrations.
Learn moreDashboard
Monitor conversation volume, agent performance, response times, and bot vs human activity in real time.
Learn moreReply Window Enforcement
WhatsApp's 24-hour (and 72-hour ad CTA) service window is enforced automatically — agents can't send messages that will fail.
Learn moreBuilt differently —
on purpose.
We don't compete with your automation tools. Bring n8n, Make, Zapier, or custom code — Nexvox handles the inbox and the gateway, you handle the logic.
Every message — human or bot — flows through Nexvox. That means a complete, unbroken conversation history and full audit trail. Always.
No per-message markup. No hidden add-ons. Unlike Wati and Respond.io where real costs run 30–50% above listed prices — what you see is what you pay.
Any system can register a callback. Not a curated marketplace of integrations — a true open architecture.
Export your history on the free tier. Import on paid. Move in or out without losing a single conversation.
Messages and status updates appear instantly. No manual refresh. No 5-second lag.
Up and running in three steps.
Add your WhatsApp Business account to Nexvox. Each workspace gets its own tenant-bound webhook endpoint — no shared infrastructure.
Register callback endpoints for n8n, Make, Zapier, or custom systems. Copy the generated curl template and you're live.
Agents manage conversations from the unified inbox. Bot handles the routine. Humans handle the rest. Every message — in or out — flows through Nexvox.
Works with the tools
you already use.
Nexvox doesn't have a built-in chatbot builder — and that's the point. Register any automation tool as a callback endpoint and send all outbound messages through Nexvox. Your logic, your tools, our gateway.
Common questions
Nexvox is a unified team inbox for WhatsApp, Instagram DMs, Facebook Messenger, and website chat — shared visibility, multiple agents, full conversation history, one workspace. WhatsApp is our most mature channel; built for support, sales, and operations teams that live in customer conversations.
Ready to bring your team
onto WhatsApp?
Tell us about your setup. We'll be in touch within 1 business day.
No spam. No sales calls unless you want one.