Multiple Agents.
Zero Collisions.
Multiple agents can work the same Nexvox inbox at once - no duplicate replies, live presence indicators, and every message stays in order.
Everything built in.
Nothing bolted on.
Truly Concurrent Access
Dozens of agents can work from the same inbox at the same time without conflicts. Nexvox handles all the coordination - your team just focuses on customers.
Collision Prevention
Two agents can never send a reply to the same conversation simultaneously. Assignment locks prevent duplicate messages every time.
Live Presence Indicators
See which agents are currently viewing or typing in each conversation, in real time.
Smart Assignment System
Agents claim conversations from the queue or managers assign them directly. Workload is always balanced and ownership is always clear.
Internal Notes
Leave private notes visible only to your team - context, escalation reasons, or handoff instructions - without the customer seeing them.
Agent Workload View
See each agent's open, pending, and resolved conversation count at a glance. Spot overloaded agents before they fall behind.
Up and running in three steps.
Connect your WhatsApp number
Add your WhatsApp Business account to Nexvox. Each workspace gets its own tenant-bound webhook endpoint - no shared infrastructure.
Connect your automation tools
Register callback endpoints for n8n, Make, Zapier, or custom systems. Copy the generated curl template and you're live.
Your team takes over
All agents share the inbox. Conversations are claimed or assigned. Every reply is coordinated through Nexvox - no duplicates, no missed threads.
Teams that rely on this feature
Common questions
Ready to put Multi-Agent Chat
to work for your team?
Join teams already using Nexvox to manage their WhatsApp operations at scale. Start free - no credit card required.
Free plan available. No credit card required.