Sell More. Support Faster.
All on WhatsApp.
Nexvox powers your e-commerce WhatsApp channel — from automated order updates to cart recovery flows to post-purchase support — with a team inbox your agents actually want to use.
What's getting in the way?
These are the friction points that hold e-commerce teams back. Nexvox is built to solve each one.
Abandoned carts left unchallenged.
Email reminders are ignored. WhatsApp messages get 98% open rates. But you have no scalable, structured way to send them.
Order update questions flooding your team.
Customers ask "where is my order?" constantly. Without automation, every answer is manual, slow, and repetitive.
Post-purchase issues piling up.
Frustrated customers hit WhatsApp first. Without a team inbox, conversations are missed and trust erodes.
Everything you need.
Nothing you don't.
Order Notifications
Send order confirmations, shipping alerts, and delivery updates at scale via the WhatsApp Cloud API — automated, personalized.
Cart Recovery Flows
Trigger personalized follow-ups for abandoned carts via n8n or Zapier, routed through Nexvox with full reply capture.
Multi-Agent Support
Your entire support team shares one WhatsApp number. Assign post-purchase queries to the right agent instantly.
Customer Order History
Every customer's full order and conversation history in one view. Support agents have all the context they need from the first message.
Automated FAQ Handling
Connect your automation tool to handle status lookups, return policies, and routine replies — humans handle edge cases only.
Review Requests
Trigger post-delivery review requests automatically, personalized to the specific purchase and delivery date.
Up and running in three steps.
Connect your WhatsApp number
Add your WhatsApp Business account to Nexvox. Each workspace gets its own tenant-bound webhook endpoint — no shared infrastructure.
Connect your automation tools
Register callback endpoints for n8n, Make, Zapier, or custom systems. Copy the generated curl template and you're live.
Your team takes over
Agents manage e-commerce conversations from the unified inbox. Bot handles the routine. Humans handle the rest.
Common questions
Ready to transform your
e-commerce team?
Join teams already using Nexvox to manage their WhatsApp operations at scale. Start free — no credit card required.
Free plan available. No credit card required.