One Inbox for
Your Entire Team.
All conversations — WhatsApp, Instagram, Messenger, and website chat — flow into a single shared workspace. Filter by status, search by contact, and assign to the right agent — without losing a single message.
Everything built in.
Nothing bolted on.
Shared Workspace
Every agent sees every conversation the moment it arrives. No separate inboxes, no forwarding, no missed messages. One workspace, full team visibility — always.
Smart Filtering
Filter conversations by status, assigned agent, date range, or tag to find exactly what you need in seconds.
Agent Assignment
Assign or reassign any conversation to any agent with a single click. Ownership is always clear.
Real-Time Updates
New messages, status changes, and agent actions appear instantly across the entire team. No refresh required, no 5-second polling lag — true real-time.
Contact Tagging
Tag contacts for fast segmentation and retrieval. Find every VIP customer or escalated case in one click.
Full Message History
Every message, in and out, stored in order. Agents always have the full picture before they reply.
Up and running in three steps.
Connect your WhatsApp number
Add your WhatsApp Business account to Nexvox. Each workspace gets its own tenant-bound webhook endpoint — no shared infrastructure.
Connect your automation tools
Register callback endpoints for n8n, Make, Zapier, or custom systems. Copy the generated curl template and you're live.
Your team takes over
Your agents manage every conversation — across WhatsApp, Instagram, Messenger, and website chat — from the unified inbox. Assign, filter, and respond — bot handles the routine, humans handle the rest.
Teams that rely on this feature
Common questions
Ready to put Unified Inbox
to work for your team?
Join teams already using Nexvox to manage their WhatsApp operations at scale. Start free — no credit card required.
Free plan available. No credit card required.