Property Management

Tenant Support.
Automated. 24/7.

Handle maintenance requests, rent reminders, document delivery, and lease renewals via WhatsApp — automatically, in any language, without adding headcount.

Rent Reminder → Receipt → Maintenance — One Conversation
🤖 Bot
📅 Reminder: Your rent of AED 12,500 for Unit 804 — Marina Heights is due on 1 August. Pay here: [link]
Paid. Can you send me the receipt?
🤖 Bot
📄 Here's your AED 12,500 receipt for Unit 804, dated 28 July 2026. Thank you!
Also — there's a water leak under the kitchen sink.
🤖 Bot
Got it. I've logged Maintenance Request #2847 (plumbing · urgent) for Unit 804. The team will contact you within 4 hours to schedule a visit. Anything else?
80%
Of tenant queries resolved without human agent involvement
40%
Fewer overdue payments with automated rent reminders
98%
WhatsApp message open rate vs 18% email
100%
Maintenance requests logged with unit, issue type, and status
The Problem

Property Teams Spend Too Much Time
on Routine Tenant Requests

Tenants call for requests any human agent can handle in seconds.

"What is my rent balance?" "Can I get a copy of my receipt?" "How do I log a maintenance issue?" — all manual lookups today. All automatable via WhatsApp, 24/7, without a single human involved.

Rent payment chasing is time-consuming and inconsistent.

Manual reminders are sent late, missed, or inconsistently across properties. Automated reminders personalized per tenant, unit, and due date reduce overdue payments significantly.

Lease renewal coordination slips through the cracks.

With dozens of expiring leases per month, manual follow-up means renewals are initiated too late — or missed entirely. Automated renewal sequences start at the right time for every tenant.

What Nexvox Does

Full Tenant Lifecycle.
Handled via WhatsApp.

24/7 Tenant FAQ Handling

Community amenities, maintenance fees, parking, visitor policies, service charges — answered instantly from the knowledge base at any hour, in English or Arabic.

Maintenance Request Intake & Routing

Tenant describes the issue in WhatsApp. AI logs it, categorizes it (plumbing, electrical, HVAC, etc.), and routes to the right maintenance team with unit number, tenant name, and urgency.

Automated Rent Payment Reminders

Personalized reminders sent per tenant, unit, and due date — triggered from your property management system. Payment confirmation sent automatically when received.

Document & Receipt Sharing

Rent receipts, Ejari certificates, NOC letters, and lease copies shared automatically on request — no manual retrieval or email attachment required.

Lease Renewal Notifications

Automated renewal reminders sent 90, 60, and 30 days before lease expiry. Tenant can confirm renewal intent, request a meeting, or initiate a notice to vacate directly in WhatsApp.

Visitor & Access Management

Tenants register visitors and request access passes directly in WhatsApp. Security team receives structured notifications with guest details, arrival time, and approval status.

Live Demo

Rent Reminder. Receipt. Maintenance.
All in One Conversation.

See how tenants get everything they need without calling anyone

🤖 Bot
📅 Reminder: Your rent of AED 12,500 for Unit 804 — Marina Heights is due on 1 August. Pay here: [link]
Paid. Can you send me the receipt?
🤖 Bot
📄 Here's your AED 12,500 receipt for Unit 804, dated 28 July 2026. Thank you!
Also — there's a water leak under the kitchen sink.
🤖 Bot
Got it. I've logged Maintenance Request #2847 (plumbing · urgent) for Unit 804. The team will contact you within 4 hours to schedule a visit. Anything else?
🔄 Request #2847 routed to plumbing team — notification sent
No, thanks!
🤖 Bot
You're welcome. I'll send you an update when the technician confirms an appointment.
How It Works

Every Tenant Request — Logged, Routed & Resolved

  1. Request

    Tenant sends a message — maintenance issue, document request, or payment query — at any hour via WhatsApp.

  2. Log

    AI identifies the request type, extracts relevant details (unit, issue, urgency), and creates a structured record automatically.

  3. Route

    Request routed to the right team — maintenance, accounts, or management — with all context attached. No manual triage.

  4. Update

    Tenant receives an automated status update when the request is acknowledged, assigned, and resolved.

  5. Resolve

    Issue closed in the system. Tenant gets a confirmation message. Full audit trail logged per unit and tenant.

FAQ

Frequently Asked Questions

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Ready to Automate Tenant Operations?

Join property management teams who handle maintenance, payments, and tenant communication via WhatsApp — automatically.

No commitment required.